Step 4: Receive Catalog Acceptance from Amazon

After you submit and test your catalog in the staging environment, inform your Amazon representative that your catalog is ready for catalog acceptance. Amazon reviews your catalog to make sure it meets quality and integration standards. This step is an iterative process between you and Amazon.

Submit catalog acceptance intake

You must submit your test case results, which includes a video recording, to Amazon. Use the spreadsheet template provided in this section to capture your test results.

To submit your test results

1. Download the intake template: Fire TV Catalog Acceptance Intake Template.
2. Complete only the sections that apply to your catalog content types. If a section doesn't apply, mark those test cases as "N/A" in the Pass/Fail column.
3. Verify all test scenarios that apply to your catalog pass. All applicable scenarios must pass before Amazon accepts your catalog.
4. Submit the completed spreadsheet along with your video recording to your Amazon account representative.
   For detailed instructions about how to create the video recording, see Video recording requirements.

Video recording requirements

You must submit a video recording demonstrating all applicable test scenarios working as expected to your Amazon account representative.

Video recording best practices

Follow these guidelines when you create your video recording.

Do

• Test one scenario at a time. Complete each test case sequentially, separate each test in the recording, and pause briefly between tests.
• Make the remote visible. Hold the Fire TV remote in frame and position it so that button presses are visible. Zoom in when pressing small buttons if needed.
• Show the full TV screen. Capture the entire screen in frame, make sure UI elements are readable, and use adequate lighting to avoid screen glare.
• Narrate your actions. Verbally describe what you're testing, state the test ID from the spreadsheet, and announce the user entitlement status and content type. For example, "Testing VOD-01: Entitled user, voice search for Title."
• Demonstrate clear success. Show each step completing and highlight key success criteria. Pause on important screens such as search results, the detail page, and playback. Wait for full page loads before proceeding.
• Include all applicable tests. Record all test cases for your content types, don't skip any required scenarios, and test both entitled and unentitled users for each content type.

Don't

• Rush through test cases.
• Skip any required scenarios.
• Use shaky or unclear camera angles.
• Test multiple scenarios at the same time without clear separation.
• Submit partial recordings.
• Forget to narrate your actions.
• Hide the remote control from view.

Recommended recording structure

Structure your video recording with the following sections.

Opening (first 30 seconds)

• State your company name.
• Identify which content types you're testing.
• Show the Fire TV device and remote.
• State the date of testing.

Example opening script:

"This is Company Name Step 3 testing for catalog integration. Testing date: Date. Testing VOD and live events content. Linear content isn't applicable to our catalog. Device: Fire TV Stick 4K, Fire OS version X.X.X."

For each test case

1. Announce the test ID, for example, "VOD-01."
2. State user entitlement status (entitled or unentitled).
3. State the test scenario (voice search, detail page, or deep link).
4. Show the remote control.
5. Perform the action.
6. Show the expected result.
7. Confirm pass or fail.
8. Pause two to three seconds before the next test.

Example test case script:

"Test VOD-01: Entitled user, voice search. Pressing and holding microphone button, saying 'Search for The Great Adventure.' Title appears in search results with correct thumbnail and logo. Test passed. Moving to VOD-02."

Closing

• Summarize total tests performed.
• State overall pass rate.
• Mention any issues encountered.

Technical specifications

Your video recording must meet the following technical requirements.

• Video format: MP4, MOV, or AVI
• Resolution: Minimum 720p, 1080p recommended
• Duration: Typically 10–20 minutes depending on applicable tests
• File size: No specific limit, but compress if over 500 MB
• Audio: Clear audio required for narration
• Lighting: Make sure the screen is visible and avoid glare

Catalog acceptance submission checklist

Before you submit to your Amazon account representative, make sure you have the following items ready.

• Completed test case spreadsheet
  • All applicable sections filled out
  • Non-applicable sections marked as N/A
  • All test results documented
  • Video timestamps included
  • Observed behaviors described
• Video recording
  • Shows all applicable test scenarios
  • Remote control visible throughout
  • Clear narration of each test
  • Shows all success criteria
  • Proper file format and quality
• Test environment information
  • Fire TV device model
  • Fire OS version
  • Testing date
  • Test account information, without passwords
  • Network configuration, if relevant

Amazon catalog review

After your catalog ingests successfully in the staging environment, Amazon runs a matching and testing process to validate your catalog. This review includes:

• Content matching – Verifying that your content matches existing catalog entries by using external IDs and metadata fields.
• Metadata quality – Checking that titles, descriptions, images, and other metadata meet quality requirements.
• Offer and entitlement correctness – Confirming that offers are properly configured for customer-facing surfaces.
• Integration completeness – Validating that programs have corresponding offers, that references resolve correctly, and that required relationships (for example, TV hierarchy) are in place.

Your Amazon representative provides feedback on any issues that need to be addressed.

Resolve feedback and resubmit

If Amazon identifies issues during the review:

1. Review the feedback from your Amazon representative.
2. Fix the identified issues in your catalog file.
3. Increment version numbers for corrected entities.
4. Re-upload the corrected catalog to the staging environment with a new manifest.
5. Amazon re-runs the matching and testing process on your updated catalog.

This cycle continues until your catalog meets Amazon's acceptance bar.

Common feedback areas

• Missing or incorrect external IDs affecting content matching
• Image quality or accessibility issues (URLs not publicly reachable)
• Incomplete TV hierarchies (missing season-series relationships)
• Incorrect entitlement or geographic restriction configurations
• Missing offers for programs that should be discoverable

Example issue

The following example is missing the required Titles element.

<!-- Before (error: missing Titles) -->
<Movie id="MOVIE_123" version="1">
    <Descriptions>
        <Description language="en" default="true">A great movie.</Description>
    </Descriptions>
</Movie>

Example fix

The fixed version includes the Titles element.

<!-- After (fixed + version incremented) -->
<Movie id="MOVIE_123" version="2">
    <Titles>
        <Title language="en" default="true">My Great Movie</Title>
    </Titles>
    <Descriptions>
        <Description language="en" default="true">A great movie.</Description>
    </Descriptions>
</Movie>

• Previous – Step 3: Test Your Catalog in Staging
• Next – Step 5: Upload Your Catalog to Production

Last updated: May 27, 2026